Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. Whether you’re playing on desktop or using the just casino app, these steps will help you avoid common pitfalls.
Getting Ready
Before you request a withdrawal, complete this checklist to ensure a smooth process:
- Verify your email address and phone number
- Complete the KYC process: upload a valid ID and proof of address
- Meet any wagering requirements on active bonuses
- Ensure your chosen payment method is registered in your name
- Check minimum and maximum withdrawal limits
Registration
To start, you need an account. Follow these steps:
- Visit the just casino site using https://just-casino-au.biz/ and click “Sign Up”.
- Provide your email, create a strong password, and select your preferred currency.
- Enter your personal details exactly as they appear on your ID.
- Agree to the terms and complete the registration.
- Use the just casino login to access your account and make your first deposit.
How Bonuses Work
Bonuses can boost your bankroll, but they come with conditions. A typical welcome bonus might offer a 100% match up to $200 plus 50 free spins. Wagering requirements apply — usually 35x the bonus amount. For example:
Important: Always read the terms. Here’s a calculation:
| Component | Value |
|---|---|
| Deposit | $100 |
| Bonus (100% match) | $100 |
| Total bonus funds | $100 |
| Wagering requirement (35x bonus) | 35 × $100 = $3,500 |
You must place bets totaling $3,500 before you can withdraw any winnings from the bonus. If you win $500 from free spins, those winnings also have wagering requirements — typically 35x on the win amount.
App & PWA Guide
The just casino app is a progressive web app (PWA) — no download from app stores required. To install it:
- Open the just casino site in your browser (Chrome or Safari).
- Tap the share or menu icon and select “Add to Home Screen”.
- Name it and confirm. The icon appears on your home screen.
- Use the just casino login directly from the app.
The PWA offers quick loading, push notifications, and a full-screen experience. It works on Android and iOS.
Need to Know
What documents are required for KYC?
You need a government-issued ID (passport or driver’s license) and a recent utility bill or bank statement showing your address. Upload clear scans to speed verification.
How long does a withdrawal take?
E-wallets such as Skrill or Neteller process within 24 hours after approval. Bank transfers and credit cards can take 3–5 business days. Always check your account’s withdrawal history.
Are there any withdrawal fees?
The casino does not charge fees, but your payment provider may apply their own. Some methods have a minimum withdrawal of $10 or $20. Check the cashier page for details.
Can I cancel a pending withdrawal?
Yes, you can cancel a withdrawal if it is still pending. Go to the withdrawal history and click cancel. Funds return to your casino balance immediately.
Pro Tips
If your withdrawal is delayed beyond the stated timeframe, follow these steps:
- Check your email for any KYC requests — incomplete verification is the #1 cause of delays.
- Contact customer support via live chat (available 24/7) for an update. Provide your transaction ID.
- If no response in 48 hours, escalate via email or social media. The casino typically resolves issues within 2–3 business days.
Remember: if you use a Curacao-licensed casino like Just Casino, winnings may be subject to local income tax in your country. Consult a tax advisor.
Following this guide ensures a hassle-free cash out. By preparing documents, understanding bonus rules, and using the just casino app for quick access, you can enjoy your winnings sooner.